My Acer aspire one 75 will not turn on

[Jill Bonsall]

The acer worked until we unplugged it from the mains to take it elsewhere. The battery has never been plugged in, it's always been used purely from the cable. I have tried adding the battery in, holding the on switch down for 30 secs, but nothing. There are no lights coming on at all, but it worked perfectly fine until it was unplugged from the mains. Can anyone help?

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help. Do test the AC adapter first and the battery.

- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- If a different AC adapter will work that means it's your charger that is faulty.
- But if using a different AC adapter will also not work without the battery that means the charging port is the problem if you said that it works with just the battery.