My acer e1 570 laptop won't charge

[Hannah_11]

Hi my laptop won't charge. It's an acer aspire E1 570. The battery is drained and when I plug the charger in the light does not come on and it does not charge at all. I have taken the battery out and held the power button down but it still does nothing. It's not the charger either.

 

[webworkings]

Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.

You should also try charging the tablet when it is turned off, rather than on. If it will charge when off, but no when on, then the charger cord may well be the problem and would need replacing.

 

[Hannah_11]

Thanks. I did all of that but it didn't work. It is working again now but it did this the other week too so I'm guessing it will do it again soon. Any idea why?

 

[webworkings]

It could be that it needs a new battery or that it needs a new charger (or both). Have you tried the charging when off? If it worked then, the charger is the likely issue.

 

[Hannah_11]

I replaced the charger when it did it the first time so it's not the charger. I may have to take it in to somewhere to be looked at. Thanks

 

[webworkings]

Good Luck