My computer is turning on but the screen is staying black

cvanlue

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Aug 25, 2011
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Hello,
My computer first froze up and the only way to tunr it off was to hold in the power button. So I did that but when I tried to turn it back on its only a black screen. You can tell its on and you can see the mouse and if its sitting a while the screen saver comes on. But this problem just started happening last night and I don't know what to do. Any help?
 

plasmastorm

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Oct 18, 2008
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if it starts up as normal then logs in to a black screen with just a mouse cursor then it's a common vista / win 7 fault.

Try a system restore, else do a reinstall. less work than a lengthy registry fix that is likely to fail again
 

marbski

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Jul 5, 2011
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try to clean your memory by a pencil eraser then plug it back to the memory slot hope it works, if not try to try another memory if you have a spare same model and specs.
 

akhimot

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Aug 25, 2011
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try pressing [ctlr+alt+delete] > task manager> in the task manager press new task at the bottom then type "explorer.exe" if the explorer loads then restore the windows to a previous date....
 

heman

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Dec 19, 2012
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I ******* love you bro. I rubbed my ram with an eraser an it works now!
 

R99pc

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Jun 2, 2016
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On my Sony laptop:
I have encountered this many times and tried all shortcuts and finally found one without having to power off. Just press the Web button and the sign in showed up.
 

brianburnett75

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Sep 29, 2013
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Abhishek_83

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Feb 3, 2017
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Press shift + ctrl + esc...In processes end explorer.exe....Then click on file -new task and enter explorer.exe ( if there is black screen after booting)
 

Lynchie

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Apr 10, 2017
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You cant enter task manager or anything else if your have a blank screen..... Its a faulty switch for your laptop screen, ram problem, or overheating problem. Hitting a series of ANY keys will do nothing since you wont be able to see the output
 

macyherg

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Aug 17, 2017
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macyherg

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Aug 17, 2017
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I don't know who 'Akhimot' is , but all I want to say is - I love you ♥️♥️♥️♥️. Thank you for saving my laptop and saving me from spending money thank you so much . Your answer is very correct . It worked for me . I love you