My daughters tablet was frozen on the menu I pushed reset button and it won't turn back on what else can I try

Lupe_3

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Jun 8, 2017
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It was on menu it wouldn't let her scroll up to get to her apps I reset it and now won't power on
 
Try the following and see if it will turn on.

1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.

If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: Yes, I know tablet batteries are not so easy to get to, on some devices. In such a case, make sure that your tablet is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.
 
Jun 27, 2017
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Ok so like I've had lots of phone and tablets in my time and I run into the same problem I just turn it off an wait an hour or so cause she probably tapped to fast. But I this case I would wait a day so the battery would drain out then try charging it and hopefully it will charge and work again otherwise take it in and have it looked at hope it gets fixed soon.
 

verndewd

Distinguished
Mar 27, 2009
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mine froze recently, its an amazon HD 8 I had to reboot holding both the power and volume buttons and do a factory reset, thank god I didnt have much on it and really only bought it to work with my digital audio workstation.
 

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