Question My E-mail has stopped!Stopped! can Iretrieve it?

[thailend1935]

I have a Samsung(Android 10) phone with Yahoo e-mail which works fine. Same for my Dell Latitude E5430 Laptop(Windows 10 Pro).Until this week when I let my wife use my laptop to perform. functions she can't do using her phone. When we tried to remove her email address we couldn't do it. I tried to get Yahoo to help, but their canned suggestions were worthless. I then tried to get .y verification done(thru receiving a code or the scanned icon I am shown the verification screen over and over in a continuous loop.Help!

 

[rgd1101]

go thru the website? mail.yahoo.com