Question My G633 logtech headset won't work in pc mode (connected by usb)

Jul 3, 2019
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It appears as a playback device on my pc and works when I plug it in via 3.5 mm headphone jack but it doesn't register as being plugged in via usb.I've contacted logtech support and they told me it sounded like a driver issue,any ideas of how to fix this?
 
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