My hallmark craft cd 2018 get right to page states cannot connected to internet but it is.

Jul 3, 2018
2
0
10
Yes I had a download which didn’t work either so at the moment I’m in the middle of trying to sort it out , I’ve done everything they suggested, but still doesn’t work with windows 10. Paid a lot of money so I’m looking for a refund as lots of people can’t get the programme to work.