my HP laptop want load any videos it pops up there is an error occured do you know how I can fix this or what is wrong with it

Crissy N Drew

Commendable
Dec 23, 2016
1
0
1,510
cant get any videos to play on my laptop not on youtub or face book or any thing what could be wrong it keeps poppin up an error something has occured problem and i have no idea