Question My laptop don't work

[Laptopuser32441]

Laptop keyboard lights up but screen stays black. Then shuts off after 30 seconds.

 

[Deciplox]

Laptop keyboard lights up but screen stays black. Then shuts off after 30 seconds.

When did this happen? sounds to me like something shorting..

 

[Laptopuser32441]

When did this happen? sounds to me like something shorting..

About a few months ago

 

[Laptopuser32441]

Any more info?

Its a Dell Inspiron 15 7567
I've had it for three years
This is the 2nd time the screen has been broken
The area where the hard drive is supposed to be is empty it always has not been there and works perfectly fine without it

 

[Laptopuser32441]

Its a Dell Inspiron 15 7567
I've had it for three years
This is the 2nd time the screen has been broken
The area where the hard drive is supposed to be is empty it always has not been there and works perfectly fine without it

I have also tried a hard reset and it did not work

 

[Deciplox]

I have also tried a hard reset and it did not work

try a fresh install.