My laptop is stuck in a "preparing automatic repair" loop and I want to install new windows because it doesn't want to reset.

[smskhonde1]

I'm trying to reinstall Windows 10 since I got a virus attack. I tried reinstalling using a DVD that seemed to be damaged so now I have a new one however its looping and doesn't want to boot from the dvdrom.

 

[nitinvaid20]

You need a bootable DVD or USB drive to install the windows you can also make a bootable windows pendrive by downloading the windows iso image

 

[ko888]

What's the brand and model number of the laptop?

 

[gone7480]

What's the brand and model number of the laptop?

Hp ts sleekbook14