My laptop is Dell Inspiron 17 7567 (i5 version), still under warranty until this november.
Some parts of my laptop that made out of metal could zap my hand randomly whenever i charge. The metal speaker that is directly below my left hand, could randomly electrocute my wrist when i play games or typing.
The charger metal head (the one connected to laptop) also has some sort of electricity on it, is it normal? because i never had this with my old lenovo or toshiba.
Other things to note :
- The audio system would make electrical noise whenever i plug my charger.
- This noise is very audible through headset.
- It'll gone when i unplug my charger or put my finger on any metal part of my laptop (speaker/USB socket).
I thought all of this was normal at first and probably gone later, but after 9 months i'm getting annoyed.
My Question :
1. What problem is this? is it my Charger or something else?
2. How do i fix it by myself? or Should i call the customer service?
Some parts of my laptop that made out of metal could zap my hand randomly whenever i charge. The metal speaker that is directly below my left hand, could randomly electrocute my wrist when i play games or typing.
The charger metal head (the one connected to laptop) also has some sort of electricity on it, is it normal? because i never had this with my old lenovo or toshiba.
Other things to note :
- The audio system would make electrical noise whenever i plug my charger.
- This noise is very audible through headset.
- It'll gone when i unplug my charger or put my finger on any metal part of my laptop (speaker/USB socket).
I thought all of this was normal at first and probably gone later, but after 9 months i'm getting annoyed.
My Question :
1. What problem is this? is it my Charger or something else?
2. How do i fix it by myself? or Should i call the customer service?