my lenovo a319 battery wont charge even after changing the old battery and the charger.

[jewel_june890]

i changed my old battery to new one 1 week ago but im having the same problem as before ie; the battery chargers up to about 15-30% then starts decreasing even if the charger is plugged in.pls help

 

[webworkings]

Try starting the phone in "Safe Mode" and see if the same thing occurs. If it doesn't, then you probably have something on the device that is causing the issue. Bad app, or other software. You would then need to find what is the cause and then try running the phone in normal mode again.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

 

[jewel_june890]

thank you for reply but it turns out my new battery was fake and i had get a new battery and my phone works fine now.

 

[webworkings]

Yeah, gotta love the simple answers. Bad batteries are always an issue in devices. Glad you got it all sorted!