My pc will not boot or is able to reset

andrewmengvang

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Dec 4, 2017
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I accidentally got a virus where things kept popping up, my pc shut down and when ever I turn it on it shows https://imgur.com/gallery/TwvdW02 I tried resetting the pc but it just keep saying errors idk what to do can someone help please.
P.S I am not able to go into windows go to browsing
 

andrewmengvang

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Dec 4, 2017
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Yea I talked to Microsoft and that’s what they said to but thanks for the answer
 

andrewmengvang

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Dec 4, 2017
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MERGED QUESTION
Question from andrewmengvang : "I think my computer is broken"

My computer does not go onto the desktop it just shows an error. When I try to reset it there’s an error and when I try to reinstall windows 10 it doesn’t work it downloads but never goes to desktop. What can I do now any suggestions. Maybe get new harddrive idk any help would be appreciated.
 

cneth259

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Jan 14, 2018
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Go to bios and do memory test and hard drive test, one of them maybe corrupted, does your hard drive makes noise when loading ?
 

andrewmengvang

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Dec 4, 2017
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Idk if it’s my hardrive or my fans
 

andrewmengvang

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Dec 4, 2017
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How would I check it?
 

cneth259

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Jan 14, 2018
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look up "bios hard drive test" accessing to blog differ from a pc to another but process is the same

or download heren's boot, it does have some hard drive test sofwares.
 
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