my toshiba satellite c5-A-19T wont load up after signing in

Joehull45

Estimable
Feb 14, 2015
1
0
4,510
Well I log in and it loads to a black screen I can use my mouse and control alt delete but that's about it
 
Solution
I have seen a lot of malware causing this problem lately. Open your task manager and start ending tasks of suspicious processes. If/when you finally get into Windows try and do a system restore to before you had this problem.

http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/

If for some reason you can't do a system restore, here is an adware removal tool that has been working really well lately:

http://www.bleepingcomputer.com/download/adwcleaner/
I have seen a lot of malware causing this problem lately. Open your task manager and start ending tasks of suspicious processes. If/when you finally get into Windows try and do a system restore to before you had this problem.

http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/

If for some reason you can't do a system restore, here is an adware removal tool that has been working really well lately:

http://www.bleepingcomputer.com/download/adwcleaner/
 
Solution