Yes, the batteries are good. I used the Code Set button to no avail. Followed instructions on re-programming code, nothing. The remote lights up when buttons are pushed and I can see IR work by watching it through a cell phone camera but no other functions work. Anyone have any ideas? I got a new cable box, the surround sound seems to not be using all speakers and I just want to switch it to Dolby 5:1 but the remote just wont let me. Why is technology so unstable and difficult??!!?