Need help diagnosing slow speed with Lenovo Ideapad 310

[NewWaveBetty]

I just bought this laptop and the specs suggest it should be very fast but I'm experiencing long lags when trying to open web pages (on several browsers) and apps are not performing properly. I don't know where to begin in regards to figuring out the cause of the issue since the last two laptops I had, I just took them out of the box and started using them with no problems, not to mention the fact that I know very little about computers.

I bought this to replace my aging Samsung Notebook 3 but as it stands now, that Samsung performs much better than the Lenovo. A couple people suggested it might be my internet connection but the other computers in the house are running just fine.

This is the laptop I have:
http/www.frys.com/product/8862052?site=sr:SEARCH:MAIN_RSLT_PG

Any suggestions would be greatly appreciated.

 

[Hun___]

I just took it out of the box yesterday and spent all day with it. I really hope you're right about its need to "settle in", although I've restarted it several time already. I don't think I've ever used SSDs - my newest computer is the Samsung Notebook 3.

I've studied the purchase details and do plan on contacting Fry's later today. Their customer service and tech support has always been spot on.

As for updating all relevant drivers, that sounds like Greek to me so I'll have to look into what that means and mention it to customer support.

What does the anti-virus program do in terms of performance? I would think that after only a day of using the computer, I wouldn't have gotten any viruses.

Do you know much about this particular maker of laptops? If so, is this an issue you've heard of before? I've seen mention of bloatware in several other forums. Is this something I should be looking into as well?

Thanks.

I have same notebook as yours and same problem I am encountereencountered. I Repair computer and I build system. I mean I bought the computer parts built systems. I trouble shoot everything I could and my conclusion of ideapideas is garbage. I mean not comparable with win 10 or hardware and software is not fully comparable each other. It is like they selling defected notebook.