Netflix Cuts Subscriber Outlook by One Million

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Ofcoarse they lost people... They lost Sony, Now Starz.. yet they want to charge more then Hulu+ for streaming, even if you purchase their dvd service?!? Offering the split itself wasn't bad, not offering a proper discount with both (at least very close to what we previously paid) is where they messed up. I know a lot of streaming only people who told them to (blank) and went to others like Hulu+. More portability, no 'silverlight' bs to deal with, more stuff to see, etc. Where-as people like me, just told them to take their streaming and stick it... Went to disk only options... and if they did away with those, I'd be right back to blockbuster (which I'm actively considering right now since they seem to have more material I'm looking for then netflix)...

They've been going downhill steadily and only making it worse. Raising prices multiple times now, and then the split... what's next?!?
 
"We know our decision to split our services has upset many of our subscribers, which we don’t take lightly, but we believe this split will help us make our services better for ... shareholders for years to come,"

"Shareholders" there's the problem
 
[citation][nom]keczapifrytki[/nom]"We know our decision to split our services has upset many of our subscribers, which we don’t take lightly, but we believe this split will help us make our services better for ... shareholders for years to come,""Shareholders" there's the problem[/citation]well what can you do? my bro only gets streaming, and now its cheaper...so they may have a lot of pissed off customers, but some are probably happy that their streaming just got cheaper
 
[citation][nom]soldier37[/nom]Torrents FTW. I pay enough for cable and internet why not use it to my advantage...[/citation]

umm... because it's illegal?
 
All good companies must come to an end... at least their values and the way they treat their customers.

Look at Home Depot. When they opened, there were employees walking down each aisle asking if you need anything. Now, you can go in almost any day of the week, walk into the store and go down the main aisle way and search for someone to assist you and find maybe 1 person that's either too busy or simply uninterested to see if you need anything. I have done this many times and made it out of the store to do a self check out and never even get looked at or even get asked if I found everything I needed.

This same division is happening to Netflix by its shareholders. Does anyone even know if the original guy that started Netflix from being a dissatisfied Blockbuster customer is still with them? I have serious doubts that the way Netflix is going was the way he envisioned it to be. It's just a prime example how a company can outgrow the founders...
 
"we believe this split will help us make our services better for subscribers"

I have yet to see any sign of that. Unless the selection of current titles gets better Netflix subscriber numbers will decline. There is too much competition out there. Now Blockbuster is getting in on it. If you going to charge more for your service, at least make it more useful.
 
I have Netflix and mostly my ten year old watches kids movies (decent but no outstanding selection) on my tower and on her Wii.
I like it for my older tv shows like Married with Children and Southpark to watch them from the beginning (my own marathons)
I also record Netflix with video capture software so that is handy
BUT I dont like the way they are headed
I will give them until next year and see what happens
Losing Starz plus Sony is too much if they dont get any more major content providers
Hulu here I come LOL
 
thats a funny home depot comment as I never really go there for anything. Last time I went I bought a piece of wood for my desk tray that broke. I waited for over 30 mins to be helped to cut it and had to have someone paged 2 times. Good thing I don't go there often it really irritated me.
 
25 million subscribers total (22 million of them using its streaming service, 15 million using DVD by mail and 12 million using both options)
22 + 15 + 12 =/= 25

Perhaps this should be worded more like this: 25 million total subscribers, with 22 million using its streaming service and 15 million using DVD by mail. (12 million of those subscribers use both services.)

"we believe this split will help us make our services better for subscribers and shareholders for years to come," the company stated.
Key word - SHAREHOLDERS. Shareholders don't care about your flippin "services." They care about profit, or more specifically, whatever profit they can make off their original investment.
 
[citation][nom]eklipz330[/nom]well what can you do? my bro only gets streaming, and now its cheaper...so they may have a lot of pissed off customers, but some are probably happy that their streaming just got cheaper[/citation]
Streaming-only service didn't get any cheaper. It's been $7.99/month for streaming-only service for a LONG time. Streaming + (1)DVD-by-mail used to be $9.99 a month, often advertised to streaming-only subscribers in ads which said, "Add DVDs by mail for only $2 more a month!" Now adding DVDs is an additional $7.99, and that still only allows one DVD out at a time. (Two DVDs at a time is $11.99.)
 
Bottom line: The online inventory sucks, the new releases take weeks to become available, the Blu Rays may or may not be playable when you get them...then you tell your customers that their current plan will jump in price by 80%? Not surprising a million people said no thanks. Now that Starz is leaving I would expect the cusotmer exodus to gain more momentum. Unless they pull a rabbit out of their hat soon, they may become the digital content supplier version of MySpace.
 
Raising prices in a failing economy is always a risky thing to do. At this point I think any company should be happy making a profit and not losses. The only types of services that
can raise prices without worry of losing customers are essentials that people cannot live a decent life without Netflix is not one of those things. Food, electricity, natural gas, oil, and so on could raise 100% in price right now and we would be forced to accept it. But for nonessential services they do not have this luxury.
 
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