New Asus F556UA issue with wifi card - can't find wifi and keeps disconnecting

George_15

Estimable
Sep 30, 2015
2
0
4,510
0
Hello everybody.

I bought a new asus laptop a week ago and it's been having issues with the network card. It seems to not be able to find networks. At exactly the same spot in my house while my new laptop can barely find my wifi, my smartphone and my old laptop can connect perfectly fine.

Is this a hardware issue or could it be a drivers thing?
Through the device manager I found that the network adapter is Qualcomm Atheros QCA 9377.
 

George_15

Estimable
Sep 30, 2015
2
0
4,510
0


The issue is that I had a friend bring it over from the US to Europe, so I'm not sure what's the case with the warranty etc.

AFAIK the wifi modules are replaceable, so if it is indeed problematic I'm most likely gonna have to change it.
 
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