Solved! New RCA Voyager 3 won't turn on

[KoroA]

I just got a new RCA Voyager iii tablet from Walmart for some mobile games, I managed to do a basic setup on it but when I went to update Google Play services it froze up. I left it for about 5 minutes seeing if it would unfreeze, but it didn't so I held the power button until it turned off, tried turning it back on but it got stuck at the logo screen (the one after the dogs) then it just shut off and won't turn off. I've tried charging it and still nothing. Any help is greatly appreciated cause I don't want to try and return it.

 

[rgd1101]

new and not working? return to walmart

 

[KoroA]

It's been returned