I have steam open with a few games loaded and a few more waiting. i have it set to never turn off so its constantly downloading games. Then I'll come back hours later and its froze. The entire notebook is frozen as wont respond to and key presses, ctr+alt+del. nothing. So i have to hold power down for a long time to power off. Any thoughts/ Or suggestions.This has happened more than 1x. Should this be any concern to send back to manufacturer? It came with a user manual/ utilities/ driver cd but this doesnt have a disc drive. I know this thing is powerful so are there programs and "stuff i should be downloading? So far I have a few games downloaded and Steam, uplay, dragon force, geforce experience. This is my 1st laptop/notebook and being precautious. Any input would be greatly appreciated. Also my battery icon does'nt ever show fully charged. Its been plugged in all day and theres still a gap the width of a dime. Unplugged same deal. I was SOOOOO excited to get this notebook from what ive read but now im getting a little worried. Thank you guys, you've been my life-line for a long time now and am truly grateful for you alPlease feel free to comment good or bad. I just need support as this is something i thought i'd never be able to afford. Thank you Lord!