So I bought a Nextbook Ares 8A brand new from Walmart for my daughter to start out on it was very wise of me because she lost it in the first week and a year later I found it it our utility closet I power it on and it seem to work fine but I don't remember what the email address was for it so I tried to factory reset it and it still asks for the original email is there any way I can bypass or complete make it like new???