no enhancement tab to change to high quality sound

[shaneoo132]

for some reason on my HP touch screen desktop when i click on sound then speakers and then i don't see an enhancement tab there. I know that there is an enhancement tab because i have an hp laptop that uses the same thing but for some reason theres no enhancement tab. Btw im trying to change the audio to high quality

 

[rgd1101]

Are they the same exact model? and what it is?

 

[shaneoo132]

well yes they are a realtek high definition audio and enhancement tab isn't in the options when you go to sound and the click speakers.

 

[rgd1101]

the exact model on the computer, there are different version/model of realtek audio hardware.

 

[shaneoo132]

Are they the same exact model? and what it is?

well yes they are a realtek high definition audio and enhancement tab isn't in the options when you go to sound and the click speakers.

 

[shaneoo132]

the exact model on the computer, there are different version/model of realtek audio hardware.

No.23-p114 this is the model number of the computer

 

[rgd1101]

Ok there is one, is the other the same exact model?

 

[shaneoo132]

what do you mean?

 

[rgd1101]

You are comparing 2 touchscreen computer. Are they the same exact model?

 

[shaneoo132]

Ok there is one, is the other the same exact model?

what do you mean?

 

[shaneoo132]

um i only have 1 touchscreen computer and its an hp desktop

 

[shaneoo132]

oh wait i see what you mean i have one laptop but right now i don't have that laptop but its not touchscreen but this one is touchscreen and its a desktop

 

[rgd1101]

Ok. so when you are said " uses the same thing " it really have no meaning as they are not the same.

 

[shaneoo132]

the laptop is an hp laptop not touchscreen but i don't have that one here. The touchscreen desktop is the one im using right now

 

[shaneoo132]

Ok. so when you are said " uses the same thing " it really have no meaning as they are not the same.

it uses the same audio but is not the same computer thats what i ment

 

[rgd1101]

Try install the latest audio driver.
http/support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-All-in-One-Desktop-PC-series/7161729/model/7269293#Z7_3054ICK0KGTE30AQO5O3KA30R1

 

[shaneoo132]

Try install the latest audio driver.
http/support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-All-in-One-Desktop-PC-series/7161729/model/7269293#Z7_3054ICK0KGTE30AQO5O3KA30R1

that didn't work

 

[rgd1101]

What about speaker type. are they the same settings?

 

[shaneoo132]

like the same setting on both computers cause if yes idk because that laptop was windows 8.1 and it broke

 

[rgd1101]

My guess is your new touchscreen don't support it.