no sound from new gpu

[keeganscottbryan]

i recently purchased a new gpu that comes with "AMD HDMI OUTPUT" but my monitor only takes VGA. i have an adapter and it says my sound is working but i hear nothing from my headphones and i don't have speakers. i have linked the adapter i am using below.


https/prnt.sc/jjw3kx

 

[henryjamesguest]

Do you have a HDMI TV/Monitor handy to test?

 

[J_E_D_70]

Audio output should be set to your headphones in the audio control panel (right -click speaker icon in system tray).

 

[keeganscottbryan]

Do you have a HDMI TV/Monitor handy to test?

no thats why im asking for my vga monitor

 

[keeganscottbryan]

Audio output should be set to your headphones in the audio control panel (right -click speaker icon in system tray).

my headphones dont show up in playback devices, only the hdmi output

 

[henryjamesguest]

No way to test if it's the GPU or screen then, as you're system doesn't have an iGPU.

 

[keeganscottbryan]

No way to test if it's the GPU or screen then, as you're system doesn't have an iGPU.

its the gpu because the sound was fine before i got my gpu

 

[henryjamesguest]

Have you still got the old one?

 

[keeganscottbryan]

Have you still got the old one?

no because the old one is a chipset in my pc

 

[henryjamesguest]

Click Windows Key + X and click Device Manager. Scroll down to 'Sound, video and game controllers' and click on the little arrow to the left of it. In here you should see some options, right click on them all and update the drivers. If this still doesn't work, let me know.

 

[keeganscottbryan]

Click Windows Key + X and click Device Manager. Scroll down to 'Sound, video and game controllers' and click on the little arrow to the left of it. In here you should see some options, right click on them all and update the drivers. If this still doesn't work, let me know.

still nothing, drivers are all up to date

 

[J_E_D_70]

What version of windows, what motherboard, and do you have a separate sound card?

Probably just need to reinstall the real sound driver, or tick “display diabled devices” in the playback section of audio control panel and enable your normal audio device.

This has nothing to do with the video adapter.

 

[henryjamesguest]

Try to disable then reinstall the drivers as mentioned above by J_E_D_70 (Thanks alot, running out ideas here!).

 

[keeganscottbryan]

What version of windows, what motherboard, and do you have a separate sound card?

Probably just need to reinstall the real sound driver, or tick “display diabled devices” in the playback section of audio control panel and enable your normal audio device.

This has nothing to do with the video adapter.

windows 7 64 bit. hp compaq pc (prebuilt) i think so. and i've tried everything i can possibly think of