No Sound When Moving the laptop's LED Screen!

[Roanda212]

A very serious problem with my x555lj
i have Asus X555lJ i7 4GB Ram on Windows 64Bit OS after 3 Months of using my laptop on Windows 64Bit it was working like a charm but after......
the problem is when i move my LED screen i hear a sound like a small dig from the speakers and the system audio is cuts off!
every time i move the screen or the whole laptop the problem starts!
the only temporary fix i've found is to restart the system!
recently i've played Battlefield 4 Hardline
and didn't face any problem!
but after couple days i noticed this weird problem!
i've tried :
System restore
uninstalling/installing the audio drivers from ASUS and from Windows update.
but the problem still.
i need an urgent solution since i can't using my laptop's audio unless i disable/enable it from device manager or reboot system.
Thank You.

 

[jarotech]

Hi, you can verify all the connections on the motherboard. Especially around the connector for the headset.

 

[Roanda212]

Hi, you can verify all the connections on the motherboard. Especially around the connector for the headset.

Thank your for reply, as it's semi brand new i have no heart to open it actually i'm afraid lol
but in your opinion what is the cause of this problem?

 

[jarotech]

If the warranty is still valid, use it. I think you have a bad connection on the motherboard, when you move the screen it open the connection. It could be a connector who is not inserted correctly, if it's the case a reinsertion may do the job. Worst case it's a bad solder on the motherboard.

 

[Roanda212]

If the warranty is still valid, use it. I think you have a bad connection on the motherboard, when you move the screen it open the connection. It could be a connector who is not inserted correctly, if it's the case a reinsertion may do the job. Worst case it's a bad solder on the motherboard.

thank you again for reply,
it's already under warranty but my bad when i bought it i didn't noticed 2 screws was not tight correctly!
so if i send it to warranty i don't think so they will accept it!
anyway it's a long pain here the service center cuz of languages they speak.
maybe i will open the cover up and check what's going on the board and report back if i success.

 

[ffg7]

tighten up the screws carefully. they all come loose over time & sometimes fall out on their own. any laptop I work on I tighten them especially the hinge area. use your warranty & explain the screen\sound issue not the screws.