Num Pad works on startup then stops working after typing the password

Hedi Naily

Honorable
May 15, 2013
1
0
10,510
I have a problem with my numpad. In fact, when I start up my computer the Num. Lock. button works fine, I can use it to activate the num pad and I even can type my password using the num pad but after authentication the num pad is automatically disabled and I can't activate it anymore, Num. Lock. seems to be useless once I get authenticated. I tried to change the Value of the Keybord Registry Key and uncheck Turn on mouse keys but this didn't solve the problem. I'm working on Windows 7 x64. Any help would be appreciated.

Update: num pad buttons work fine but not as numbers i.e: when I press 4 the cursor moves to the left. The problem is that I can't turn on the Num. Lock
 

jp5124

Honorable
May 27, 2013
3
0
10,510


 

jp5124

Honorable
May 27, 2013
3
0
10,510
here's the fix I received from HP ( go to start and type in mouse- when control panel 18 opens- click on change hows mouse works-go down to control mouse with keyboard - uncheck control mouse with keyboard..restart...


Worked for me
 


Is your mouse keys feature still turned on, by any chance?

Uninstall the driver for the keyboard from Windows, then reboot. If it's not functioning properly strictly in Windows, it's probably software related. Check the keyboard manufacturer's site as well for any Q & A on the matter, or send them an email.