Solved! NVIDIA Shield Tv + Plex = Not Getting Dolby Atmos

fahadsgalaxy

Commendable
Feb 6, 2018
15
0
1,560
Hi,

I just got my Nvidia Shield Tv 2017.

I am using Plex and trying to play Dolby Atmos (TrueHD 7.1) videos, but its transcoding the Audio only, not sure why.


My setup are as follows

Nvidia Shield:
Surround Sound = Auto (also tried disabled and Always but no use)


Plex :
Passthrough = Auto
H264 Max Level = Disabled

I am not using AVR at this point, all audio is being sent to my TV


PS, DTS MA 7.1 works flawlessly, All DTS formats work without any issue, but for Dolby I was only able to reach max of EAC3
 

fahadsgalaxy

Commendable
Feb 6, 2018
15
0
1,560


I was thinking the same as well. BUT using Kodi, its able to play Atmos with the same setup, as well as with Kodi`s Plex Add-on, I am also able to play it. So I guess it doesnt have to do with my setup rather an issue with Plex app

Plex is just not passing through Atmos. And as I mentioned DTS X, and DTS MA are working just fine on Plex