Solved! Offloading apps - recovering data

[amylouisegrace]

To save memory space I had to offload several large file games - phone instructions said it would save all data within the app and restore it, but my son has lost all of his data and his original profile. Can I get it back? What does saving data mean?

 

[hang-the-9]

If you can get it back depends on exactly what you did to move those files, what exactly was done? Saving data means just that, saving data somewhere, cloud storage, computer, external USB drive, etc...