I just bought a new headset as I had the same problem with my old one, thinking it was the headset but when I plugged it in..I still have the same problem. The headset works fine when I plug it into my Kindle. What could be wrong? Thanks!
Thank you so much for your help. I only have one headset but I do have some speakers I could try. I have Windows 10 and my laptop is just a little over a year old. I will look into what you said. I am hoping it’s an easy fix. I use the headphones for medical transcription so it is imperative that they work correctly. I appreciate any help anyone can offer! Thank you for your time!