Outlook 2003 does not check by first names?

[schnautzr]

One of our employees types "john" in the to: field, and the only result that comes up is someone with the last name Johnston. There are four others that should show up, since they have the first name John. The same applies any time she types a first name.

Is this supposed to happen? If not, how do I fix it?

 

[schnautzr]

Moving this topic to a new forum, as it's been two days with no response. To respond, please respond at the following link:
http/www.computerhope.com/forum/index.php/topic,69883.0.html