Solved! Password problems

paulmtz

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Jul 13, 2011
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18,510
Hello,
I just bought an ACER ASPIRE 7741Z-4643. I put in a password and now it won't open. It just says the user name or password is incorrect. Ieven clicked on reset password and it says it requires removable media. I inserted USB flash drive and it says its not a password reset flash drive. Help
 
Solution
when you created a password did you have num lock or caps lock on?

try typing your password with either of those on, or both of them on.

did you create a flash drive to recover your password? if you didn't then obviously you can't recover it that way

AntiZig

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when you created a password did you have num lock or caps lock on?

try typing your password with either of those on, or both of them on.

did you create a flash drive to recover your password? if you didn't then obviously you can't recover it that way
 
Solution