PC and MAC Malware Issues/Worries

jehopgood

Prominent
Sep 29, 2017
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Recently my Macbook Pro 2012 began slowing down heavily to the point at which it was unworkable. After many tries of trying to fix it myself I eventually took it to the Apple Store where a helper said no one was free to look at my laptop but he was sure it was either HDD failure or Malware. So I installed the Anti-Malware program he suggested and yet nothing worked. After taking it to a 3rd party repair shop the guy said my OS was corrupted due to malware. He said it needed wiping and so I removed files onto my google drive and it is now in the process of wiping. These files that I removed are very important to my work and have to be kept even though I know the potential of malware spreading to my PC after transferring them across via Drive.

I have scanned the files and scanned my computer and nothing comes up. Because scanning my macbook for malware didn't show anything and then a guy saying it was malware makes me worried, i am concerned about my own PC potentially having malware and myself just getting into the whole same issue again.

If there is anything anyone suggests I should do with these potentially infected files to really make sure they're not infected please do say!. For the meanwhile I am going to put them onto a spare google drive off of my PC to make sure that they are somewhat quarantined.

Thank you,
James
 

googlyeyedchicken

Prominent
Sep 15, 2017
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660
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Hey!

What I gathered from your question was that you have had several quick diagnoses. With your Macbook, it is good to reinstall OSX and once you get it set back up again --- install a free or paid antivirus and scan the system.

For your Windows PC, open Windows Defender (or your installed antivirus) and run a scan off your whole hard drive. If you want to prevent any malware from appearing in the future, I would get Malwarebytes ( https://www.malwarebytes.com/premium/ ) and you can use the free version -- which will suffice if you remember to run scans every so often.

If you want to check a certain file for any malicious add on --- Try Virus Total - https://www.virustotal.com/#/home/upload

Here is the info about Virus Total -- https://www.virustotal.com/en/faq/
 

googlyeyedchicken

Prominent
Sep 15, 2017
59
0
660
27
Hey!

What I gathered from your question was that you have had several quick diagnoses. With your Macbook, it is good to reinstall OSX and once you get it set back up again --- install a free or paid antivirus and scan the system.

For your Windows PC, open Windows Defender (or your installed antivirus) and run a scan off your whole hard drive. If you want to prevent any malware from appearing in the future, I would get Malwarebytes ( https://www.malwarebytes.com/premium/ ) and you can use the free version -- which will suffice if you remember to run scans every so often.

If you want to check a certain file for any malicious add on --- Try Virus Total - https://www.virustotal.com/#/home/upload

Here is the info about Virus Total -- https://www.virustotal.com/en/faq/
 
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