PC Fails To Detect USB Audio Device After Working Properly For Two Weeks


Jan 14, 2014
So the other day i logged off how i usually would after using my pc and the next day i logged on to find that it wasn't detecting my Razer Kraken 7.1 Headset, so i though that it had broken. I then tried plugging in my Turtle beach X12 headset and it didn't detect that either. (These had both previously worked perfectly) It seems like the headsets know they are connected as the lights on them light up as normal but the pc almost seems to just ignore them. so i tried plugging them into different ports and switching stuff around and they still weren't detected. Its weird because my Krakens worked perfectly they day before and now its decided to not detect them. I did some searching on the web and i have restored to the day before it stopped working and it sill doesn't. I had done no windows update or anything between the two days. I have now tried various windows FixIt programs and they have not helped. I have also tried re installing realtek hd audio and the usb 3.0 drivers and that hasn't made a difference either. Any help would be appreciated!

CPU: Intel Core i5 3570K
CPU Cooler: Xigmatek Loki SDS963
Operating System: Microsoft® Windows 7 Home Premium 64-bit
Motherboard: Asus P8Z77-V LX2
RAM: 16GB Corsair 1600mhz Vengeance (2x8GB)
Hard Drive: 1TB S-ATAIII 6.0Gb/s
Optical Drive: 22x DVD±RW DL S-ATA
Graphics card: AMD Radeon HD 7850 2GB
Sound card: Asus Xonar DG PCI 5.1
Internet: Wireless 802.11N 300Mbps MIMO PCI card
Case: Zalman Z11 Plus
PSU: 600W Xigmatek


That's a somewhat aged motherboard, unless you bought it recently and simply went with an older chipset due to financial reasons. It wouldn't be all that surprising to find that the USB controller had failed. Try disabling the USB 3.0 "Boost" settings in the BIOS or uninstall any boost utilities related to the motherboard that might be installed in windows.
Thread starter Similar threads Forum Replies Date
P Audio 0
I Audio 3
henrytcasey Audio 14
P Audio 2
S Audio 2
N Audio 4
D Audio 2
M Audio 1
ReadNotWrite Audio 3
S Audio 3
M Audio 2
T Audio 3
Y Audio 5
G Audio 0
B Audio 2
J Audio 6
S Audio 1
H Audio 3
D Audio 2
E Audio 1