Aug 8, 2013
Recently my computer crashed. Was forced to reinstall Windows 7

One of my purchased programs I am attempting to re-activate will not activate because the System ID has changed. I have sent them a support request but have not had a response. The program was purchased for lifetime use.

The computer is built by me and not prebuilt purchased. Let me know if you need any info about computer.

Is there anyway to activate the program with the new System ID?

Can the System ID be changed back to previous ID which I have?
Additionally, we can't know what they use to generate the "System ID". Could be any number of things.

Write to them again. If they don't respond, chalk it up to an idiot company and don't patronize them again.