Prestigio Multipad 4 Quantum 9.7 Tablet Charging.

[jukesie]

Hi all. I have looked for answers to this but most posts I find online are regarding Android mobiles and not Tablets, so I resigned myself to asking here.

As stated in the title, the Prestigio Multipad is the offending article and I received it as a Christmas present.

I don't use it for anything overly stressful, like surfing the web or whatnot, it's more of a little time occupier for books and Sudoku while at work, so as you can tell the battery isn't hammered into submission.

The problem I have is that the battery will not hold a charge. Using the wall socket many times it won't charge at all, and even loses battery sitting idle. The only time I can seem to charge it properly is from the USB connection, and even then it's not lightening quick to reach capacity.

I do understand that wireless, background apps and such can all run down a battery but even when I switch those off it runs down very quickly. People talk about 4+ hours of battery life on this tablet but I can not see how.

I was hoping that someone knew of a solution or had a similar issue that might help me shed some light on it. As I've said it is still under warranty so it's no huge heart ache.

Thank you for your time.

 

[COLGeek]

It sounds like your charger (the one you plug into the wall) is defective, as you are able to charge via a USB port connection. I would suggest you exchange the charger under warranty, at a minimum.

Regarding battery use, try reducing your screen brightness and disable devices (like bluetooth) when not in use.

Good luck!

 

[jukesie]

It sounds like your charger (the one you plug into the wall) is defective, as you are able to charge via a USB port connection. I would suggest you exchange the charger under warranty, at a minimum.

Regarding battery use, try reducing your screen brightness and disable devices (like bluetooth) when not in use.

Good luck!

Forgive my error. I forgot to add those exact points.

I received a brand new charger from an online shop today and the charging is still struggling, hence why I wrote this question in the first place. I also make sure to switch my tablet to "Airplane Mode" when I set it to standby. I never have Bluetooth running either.

 

[COLGeek]

An AC adapter and a USB port provide the same charging capacity (or should anyway) and should charge the battery equally as well. As long as the battery is charging and holding a charge, you should be okay.

This could also be a defective battery if it seems to drain too quickly. Just to be safe, while under warranty, I would recommend an exchange.