Problem: don't show laptop icons when I connect it to a 4K tv through hdmi

Soultana83

Prominent
May 24, 2017
2
0
510
0
Hello I have just bought a Samsung 4K smart tv UE49MU6402, I try to connect my laptop through hdmi , I can see the image but no icons appeared and when I open browser doesn't show it to tv. If I connect through screen mirror it's all ok. What's maybe the problem?
 

Soultana83

Prominent
May 24, 2017
2
0
510
0
But the laptop screen is appear at the tv , the icons at the desktop doesn't appear, and if I open for example google or other application it seems open but doesn't let me to maximize it in order to see it
 

hang-the-9

Titan
Moderator


Are you duplicating or extending the screens? Do you see the icons and programs on the laptop screen but not on the TV? What is the resolution set on the laptop for the TV set to? Is it on the 4k resolution? You can check for newer video drivers from the laptop support site.
 
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