Problem on ASUS X551C

[Darius Gouws]

Hello. I have a problem with a laptop, if you guys my assit me. Its a asus X551C. It has windows 10 pro x64bit on it.




Now the Problem is the keyboard, And mouse. When upon first install of the OS and installing the drivers from ASUS Everything works fine, keyboard and mouse. Asoon as i restart the laptop the keyboard does not want to work, But when opening notepad enter works, capslock works, ctrl and alt works, but asoon as i press F in opens the file menu, when i press H, it opens the help menu. Now the mouse moves i can open programs from start menu, and task bar, but when i try to open files from desktop, it goes into propities, i have to right click and click open.




Now what i have done, I updated the bois, I resinstalled the drivers, I reloaded the OS, I Updated the OS. I also have used a external keyboard and mouse, it has the same problem. My language is set to EN untited state.




If someone can please help. i am at a lost at this point

 

[hang-the-9]

Sounds like your keyboard is bad, ALT key looks to be stuck at least.