Problem uninstalling and updating Java

supern0ob

Honorable
May 3, 2012
6
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10,510
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Hello tomshardware community members,

I am having trouble updating to the latest version of Java. I have windows 7 64-bit and Java asks me to update to Java 7 Update 13. When I do so, it says this:

"The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate pathway to a folder containing the installation package 'jre1.7.0_07-c.msi' in the box below."


I searched the files on my computer and cannot find this file. I go to uninstall programs in the control panel and find the only version of Java I have on my computer is Java 7 update 11 which cannot be uninstalled without this jre1.7.0_07-c.msi file either. I found a person on yahoo answers that has a similar problem and tried doing their fix but after installing the old version of java, I can only locate jre1.7.0_07.msi not the jre1.7.0_07-c.msi that is required.

http://answers.yahoo.com/question/index?qid=20130208192147AANLm7y

The Java website asks for $1/minute to chat with their specialist. Any help would be greatly appreciated.
 

Ruben Goethals

Honorable
May 14, 2013
1
0
10,510
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Tried Ms FixIt instead (MajorGeeks abandoned the other) and worked! Thanks, since Revo Uninstaller and others didn't work. Have been looking for 2 months for this problem. *BOW*

 
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