Problems with steam support

sweepy1

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Aug 23, 2011
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Hello,

I send emails to steam support but they just dont bother to answer. i boughta game through the steam store but the downloader did not give me the complete access code. I have written several times and just dont get a reply. i ahve a game, paid for but cant use it
 
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This topic has been moved from the section Opinions and Experiences to section Applications by Grumpy9117
 

Hawkeye22

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Did you send them an actual email, or did you use their support site? Normally, you have to open a ticket. I've usually got responses back within 3-5 days.

https://support.steampowered.com/