Purchased our tv in December. It is a Smart 60 inch 4K. Last week our Smart part has messed up. Cannot watch Netflix or Amazon

[Adison39]

Our Smart part of our Samsung 60 4 K tv that we purchased in early Dec. has gone out. Anyone else have this problem?

 

[Dark Lord of Tech]

Not with a Samsung but happened to my daughters LG , had to return it. Contact Sony see if there is a fix for yours.

 

[Dark Lord of Tech]

Not with a Samsung but happened to my daughters LG , had to return it. Contact Sony see if there is a fix for yours.

 

[captaincharisma]

depends on what you mean by "gone out" and since you just bought it in december then it is likelty still under warranty so just contact Sony for help

 

[boosted1g]

Does your smart tv show that you have a network connecton?
Are you using wired or wireless?

The "smart" functions cant work if the TV does not have internet