ram memory issues

[Larry789]

hello,
i recently added a 8 gb ram to my hp laptop which already has 4 gb ram for gaming performance.now i can see improved visual performance in games but the real problem is my laptop restarts suddenly sometimes and bios image is recovered sometimes.is this issue is because of 4 and 8 gb ram combination or should i remove 4 gb and use only 8 gb...i want to upload screenshots of my laptop and ram details but i dont know how to upload.can anyone instruct me how to do it

 

[velo3100]

Try using memtest to see if there is something wrong with the memory. If it picks up errors then you know its the new ram.

 

[Colif]

I would remove 4gb and see if you get same errors

I assume the bios problems didn't happen before you added the ram?

best way to share pictures is upload them to imgur and share the links here

 

[velo3100]

Try using memtest to see if there is something wrong with the memory. If it picks up errors then you know its the new ram.