Razer synapse won't recognize my razer kraken 7.1 chroma

SyG_Carnage

Commendable
May 20, 2016
1
0
1,510
I just got razer kraken 7.1 chroma, and for some reason my razer synapse won't add it. i even tried making a new account and it still won't work! can someone help me please?