RCA Voyager stuck on welcome won't slide to next to set up

[nsjackie29]

My RCA Voyager won't go past welcome page it won't slide to next to set up
Help please I've rest it still no help what next

 

[webworkings]

Try starting it up in "Safe Mode" and see if it will load. If it does, then you may well have something on the device you need to remove. Bad app, virus, malware, etc. If it won't even load in "Safe Mode" then it should probably be looked at by a tech.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.