rebooting a voyager rct6773w22b tablet

[william1996]

my son tried resetting this via a reset hole on the back . now the screen wont go past it saying voyager | what can i do ?

 

[webworkings]

Try the following and see if it will turn on.

1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.

If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: Yes, I know tablet batteries are not so easy to get to, on some devices. In such a case, make sure that your tablet is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.

If this option doesn't work for you, then you may want to "Hard Reset" the device.

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the tablet.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.