I made a nuisance of myself, writing bad things abot FreedomPop on their own webpage, possibly discouraging new customers. They agreed to send me a new SIM. I'll hold my applause until it arrives. Example of nasty posting::
"Please, potential FreedomPop clients, listen to me.If you sign up for FreedomPop you'll receive used equipment of doubtful longevity, terrible service, NO CUSTOMER SERVICE AT ALL,and, most important, charges will start to appear on your credit card or PayPal account for services you never ordered. DON'T THINK that you are cleverer than FreedomPop, they've written every agreement for their benefit and unknowingly, you can be responsible for hundreds on dollars in unwanted charges. There IS NO FREE SERVICE; FreedomPop is just lying when they advertise this. Don't be fooled the way I was; DON'T SIGN UP FOR THIS SCAM"