reset my switch alfa without a disk

[bosunmongo]

bought a new never opened SA5-271-356H,told me right off it needed repairs i followed internet suggestions that left me with boot from disk.the error was coded something about a 32bit.this tablet dose not have a disk drive so what can i do

 

[popatim]

How did they know it needed repairs if it was never opened, ie - used by anyone ?

 

[bosunmongo]

it was still in origanal wrapings and labels

 

[popatim]

If they knew it needed to be repaired then it had to either have been physically damaged or it was used and they rewrapped it, which isn't that difficult.