samsung colour issues

[stevie73]

hi, I have a sumsung t370hw02, its been excellent for 4 years, came back off holiday, the screen is magenta, there is no cyan or black or yellow, tried everything, connections, settings etc..., factory reset,nothing. please help?

 

[cobrastrike]

if it is around surround speaks move them check menu more for option for a reset not just the factory reset I found mine in the option and it worked.