Solved! Samsung laptop stuck at samsung logo with setup and recovery but does not work either

[marsckie.marsckie]

I try both F4 recovery but stays black screen for too long and F2 setup done everything but no use.. my model is NP270ESE

 

[karenjoly]

best to reinstall windows 10. Look here for the steps

http/www.tomshardware.com/faq/id-3567655/clean-installation-windows.html