samsung smart tv cannot connect to internet

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aconnelly

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Dec 30, 2017
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The tv can see my wireless router though when it checks the wireless connection a message of 'wireless network disconnected' appears. All other devices within my home are working.
I have reset my tv and tried hardcoding the ip address and dns server though no joy
After several hours on web chat with BT and Samsung I am no clearer on the issue. Samsung have now suggested that I need a local Samsung Technical support to visit my home. Do I assume that my wifi card on my tv is faulty and is this something that I can replace?
Model UE446ES7000U S/N Z0ES3SCC600260P
 

rgd1101

Polypheme
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Question from aconnelly : "Samsung Smart TV not connecting to the internet"



 
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