samsung smart tv

[BustR]

hi all trying to connect via cable connects to router fine and passes test displays all ip addresses but wont connect to internet .error tells me to contact provider. .ue32ehs300kxxu
Samsung any help appreciated.

 

[RealBeast]

Which of the smart TV apps are you trying to connect to? Does the TV go to the Internet@TV page when you hit the button on the remote?

 

[BustR]

no just searches until timeout.
internet connection shows connection to router and then a cross to the internet and prompts to contact isp. i reckon its a setting on router.

 

[RealBeast]

I noticed that I had to enter it a couple of times in the TV before it actually worked in the auto obtain mode for my Samsung.

If you have the TV set to automatically obtain an IP address and the router has enough addresses available to its DHCP service it should work, but you might instead try a reserved dynamic or static address in the router -- either require you to enter the TV MAC address. What IP address and subnet mask are entered in the TV?

 

[BustR]

192.168.2.4
255.255.255.0
dns .2.1 same as gateway

 

[RealBeast]

And you set it as a static or reserved dynamic address in the router also, which you need to do if you set it as static in the device?

 

[BustR]

cant access router now nightmare going from bad to worse.

 

[BustR]

going to leave it for the time being will try again later. getting frustrated now just read another report with some issues re router
thanks though very helpful

 

[RealBeast]

If you did not have the router set to use that static address that is the issue.

If you cannot enter your router configuration pages from a browser on an Ethernet cable attached computer using 192.168.2.1 then you may need to reset your router to default and re-enter your settings.

 

[BustR]

cheers ill give it a try