Question Samsung UE50AU8000 Screen Fault

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Feb 2, 2023
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Samsung UE50AU8000 screen fault - black cloud consumes screen from bottom left corner after between 30 and 60 seconds from power-on. Up to that point screen is perfect.

Video shows the symptom: in this video the TV is running the screen test: Video

TV is 18m old… any thoughts on the fault and whether it is readily repaired?
 

CParsons

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Dec 4, 2019
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Samsung UE50AU8000 screen fault - black cloud consumes screen from bottom left corner after between 30 and 60 seconds from power-on. Up to that point screen is perfect.

Video shows the symptom: in this video the TV is running the screen test: Video

TV is 18m old… any thoughts on the fault and whether it is readily repaired?

Have you tried resetting the TV? Additionally, what firmware is it on? A new update came out in December.
There's an ongoing thread on the Samsung Forums with people discussing the same / similar issues. You may wish to check there. One suggestion is to turn off Intelligent Mode, but alas, that's not really a permanent fix.
 
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